Frequently asked questions about the Adobe for Nonprofits at TechSoup Bulgaria


Learn more about Adobe for Nonprofits at TechSoup Bulgaria, including information on eligibility, product licensing, downloading and installing software, and more.


Download and Installation Questions

How do I know if my computer meets the basic hardware and software requirements?

Each product includes its system requirements on the product page. Creative Cloud applications' requirements are also available on Adobe's website. To see the full list of Adobe products, visit the Adobe Donation Program page.

How do I download, install, and activate Adobe products?

Follow the instructions in the fulfillment email you received from TechSoup with the subject line "Your Adobe Request #xxxxxx Through TechSoup." You can also find the instructions in this email by viewing your Donation Fulfillment Messages on the request history page of your account.

Do I have to register for an account and activate the product?

Yes. You must register for an Adobe account first before you can download and install Adobe software. To register

1. Go to the Adobe home page.

2. Click Sign In. On the sign-in page, click Get an Adobe ID.

3. Enter your information and click Sign Up.

Where can I find technical support?

If you have download, installation, or activation issues, visit Adobe's Learn & Support page.

Adobe for Nonprofits at TechSoup Bulgaria Questions

Which Adobe products are available through Adobe for Nonprofits at TechSoup Bulgaria?

Adobe offers both donations and access to discounted rates through TechSoup.

ยท Donations of select titles: Adobe currently offers Acrobat Pro for Windows, Acrobat Pro for Mac, and the Photoshop Elements and Premiere Elements bundle for Windows and Mac. Eligible organizations may receive up to four donated Adobe products within a fiscal year (July 1 to June 30).

Is my organization eligible for Adobe products through TechSoup?

See the restrictions page.